All articles

Can I cancel or modify my order after its placed?Updated 3 months ago

We understand mistakes happen! Once an order is placed, we cannot guarantee that it can be canceled or modified but our care team would be happy to help find a solution for you. 

Please reach out to us as soon as possible to cancel or modify your Grubbly order. If we cannot fulfill your request, don't worry! We'll work with you to find a solution. 💚

My order has already shipped, can I cancel my order?

Orders that have shipped cannot be canceled or modified but we offer free returns for unopened products for 30 days. Start your return by reaching out to our care team here. 

How do I return my Grubbly Farms order? Is there a shipping fee?

We offer free returns for unopened products for 30 days. 

To start a return, first reach out to our care team. We will email you a pre-paid FedEx return label so you can ship your item back for free. Once the package is scanned and in transit, we will issue your refund to the payment method used to place the order. Refunds take 1-5 business days to reflect in your account

Contact Grubbly Customer Care

Was this article helpful?