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Your Grubbly Account & Subscription

Welcome to Grubbly! Start here! 👋

We believe in being good to each other, our fluffy friends, and the planet. Thanks for joining our growing community! We’re dedicated to providing the best experience for you and your flock through unmatched nutrition that puts their health and long-

What are the perks of having a subscription with Grubbly?

Opting for a subscription for your flocks' order will save you time and money. Better yet, it’s free to sign up! No commitments or contracts -  you have full control over your shipments and when you receive them. 💚 Savings. With your subscription, y

How do I cancel my Grubbly Farms subscription?

We hate to see you go!. Before canceling, we hope you’ll let us know if there is anything we can do for you by reaching out to our customer care team. 1. Log into your account and tap ‘Manage Subscriptions’ in the drop-down menu. 2. Tap ‘Manage this

I can't log into my Grubbly Farms account. Help!

We understand how frustrating it trying to access your account and nothing seems to be working! If the resources that follow don’t do the trick with getting you into your account please get in touch and we’ll be happy to assist. There are three ways

How do I change the order date for my subscription?

1. Log into your account and tap ‘Manage Subscriptions’ in the drop-down menu. 2. Tap ‘Manage this subscription’ on the subscription order you wish to update. 3. Select Reschedule then Choose Specific Date pick your desired date on the calendar. You

I can't view and redeem my rewards, the page is blank! How do I fix this?

Occasionally browsers, extensions, a full cache, and outdated software can affect the functionality of the website. Leading to glitches that limit your ability to fully utilize your account and redeem rewards. ❗ If you are using a supported browser b

How do I redeem and add rewards discounts to my subscription?

When reward points are redeemed and a code is generated it will automatically be emailed to you for safekeeping. You can also view your redemption history and find your discount codes from redeemed rewards points on the rewards page.

How do I update the payment method and shipping address for my subscription?

1. Log in to your account. 2. Select 'Addresses' from the cream-colored menu on the account page. 3. Tap 'Edit address on the subscription page' this will take you to your subscription portal where you can update your shipping details. * If your subs